000 00450nam a22001577a 4500
005 20160714093507.0
008 160714b xxu||||| |||| 00| 0 eng d
020 _a9789810679958
041 _aeng
082 _a658.8
_bLOV
100 _aLoveclock, Christopher, Writz Jochen, Chew, Patricia.
_9454
245 _aEssential of services Marketing
_cLoveclock, Christopher
260 _aSingapore
_bPearson
_c2009
300 _axxxii,567 p
942 _cBK
999 _c31735
_d31735