| 000 | 00457nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 150518s1996||||xx |||||||||||||| ||und|| | ||
| 020 | _a8175540397 | ||
| 082 |
_a658.812 _bCAR |
||
| 100 | _aCarter, Wendy | ||
| 245 |
_aCustomer care _cCarter, Wendy |
||
| 250 | _a- | ||
| 260 |
_aNew Delhi _b Kogan Page in association with harbridge consulting _c1996 |
||
| 300 | _a69 p. | ||
| 500 | _aOrdered Price: ; Discount: | ||
| 923 |
_n44 _d18/07/00 |
||
| 942 | _cBK | ||
| 999 |
_c28239 _d28239 |
||