| 000 | 00380nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 150518s2011||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788126528059 | ||
| 082 |
_a658.812 _bZIK |
||
| 100 | _aZikmund, William G | ||
| 245 |
_aCustomer Relationship Management _cZikmund, William G |
||
| 250 | _a- | ||
| 260 |
_aNew Delhi _b Wiley India _c2011 |
||
| 300 | _aXIX, 179P | ||
| 942 | _cBK | ||
| 999 |
_c27519 _d27519 |
||