000 00366nam a2200145Ia 4500
008 150518s2011||||xx |||||||||||||| ||und||
020 _a9788132103127
082 _a658.812
_bMAH
100 _aMahajan, Gautam
245 _aTotal customer value management
_cMahajan, Gautam
250 _a-
260 _aLondon
_b Response
_c2011
300 _ax 326 p.
942 _cBK
999 _c24671
_d24671