000 | 00448nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 150518s1998||||xx |||||||||||||| ||und|| | ||
020 | _a8176493600 | ||
082 |
_a658.812 _bPHE |
||
100 | _aRoberts-Phelps, Graham. | ||
245 |
_aCustomer relationship management _cRoberts-Phelps, Graham. |
||
250 | _a- | ||
260 |
_aNew Delhi _b Viva books _c1998 |
||
300 | _a230 p. | ||
500 | _aOrdered Price: ; Discount: | ||
923 | _n4329 | ||
942 | _cBK | ||
999 |
_c22216 _d22216 |