000 00448nam a2200169Ia 4500
008 150518s1998||||xx |||||||||||||| ||und||
020 _a8176493600
082 _a658.812
_bPHE
100 _aRoberts-Phelps, Graham.
245 _aCustomer relationship management
_cRoberts-Phelps, Graham.
250 _a-
260 _aNew Delhi
_b Viva books
_c1998
300 _a230 p.
500 _aOrdered Price: ; Discount:
923 _n4329
942 _cBK
999 _c22216
_d22216