000 00465nam a2200169Ia 4500
008 150518s1996||||xx |||||||||||||| ||und||
020 _a81853925454
082 _a658.812
_bDEN
100 _aDenton, Keith
245 _aHow to give quality service to your customers
_cDenton, Keith
250 _a-
260 _aNew Delhi
_b Universal books stall
_c1996
300 _aix, 158 p.
500 _aOrdered Price: ; Discount:
923 _n191
_d24/6/97
942 _cBK
999 _c16059
_d16059