000 00373nam a2200145Ia 4500
008 150518s1997||||xx |||||||||||||| ||und||
020 _a844235822
082 _a582.131
_bGRI
100 _aHonebein, Peter
245 _aStrategies for effective customer education
_cHonebein, Peter
250 _a-
260 _aNew York
_b NTC
_c1997
300 _axv, 191 p.
942 _cBK
999 _c16033
_d16033