000			00446nam a2200169Ia 4500
008			150518s1997||||xx |||||||||||||| ||und||
020			_a8172246099
082			_a658.3 _bWAG
100			_aWagen, Lynn Van Der
245			_aBuilding quality service _cWagen, Lynn Van Der
250			_a-
260			_aMumbai _b Jaico Publishing _c1997
300			_aix, 208 p.
500			_aOrdered Price: ; Discount:
923			_n997 _d24/12/97
942			_cBK
999			_c15867 _d15867