000 00365nam a2200145Ia 4500
008 150518s1997||||xx |||||||||||||| ||und||
020 _a8172246099
082 _a658.3
_bWAG
100 _aVan der Wagen, Lynn.
245 _aBuilding quality service
_cVan der Wagen, Lynn.
250 _a-
260 _aMumbai
_b JAICO
_c1997
300 _axiii, 208 p.
942 _cBK
999 _c15866
_d15866