000 00379nam a2200145Ia 4500
008 150518s1996||||xx |||||||||||||| ||und||
020 _a8120309030
082 _a658.562
_bBAN
100 _aBank, John
245 _aEssence of total quality management
_cBank, John
250 _a-
260 _aNew Delhi
_b Prentice-hall of india
_c1996
300 _axviii, 203 p.
942 _cBK
999 _c15347
_d15347