000 00451nam a2200169Ia 4500
008 150518s1992||||xx |||||||||||||| ||und||
020 _a8120309030
082 _a658.562
_bBAN
100 _aBank, John
245 4 _aThe essence of total quality management
_cBank, John
250 _a-
260 _aNew Delhi
_b Prentice-Hall
_c1992
300 _axviii, 203 p.
500 _aOrdered Price: ; Discount:
923 _n487/97
_d31/12/97
942 _cBK
999 _c15346
_d15346