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1.
Customer care Cook, Sarah by
Edition: 2nd edn.
Material type: Text Text
Publication details: London Kogan Page 1997
Availability: Items available for loan: RIM Library, Bhutan (1)Call number: 658.812 COO.

2.
Customer care Cook, Sarah by
Edition: 2nd edn.
Material type: Text Text
Publication details: London Kogan Page 1997
Availability: Items available for loan: RIM Library, Bhutan (1)Call number: 658.812 COO.

3.
Practical benchmarking Cook, Sarah by
Edition: -
Material type: Text Text
Publication details: London Kogan Page 1995
Availability: Items available for loan: RIM Library, Bhutan (1)Call number: 658.562 COO.