Customer service nightmares (Record no. 22279)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00432nam a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150518s2004||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 817649612X |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | FRI |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Friedman, Nancy |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service nightmares |
| Statement of responsibility, etc | Friedman, Nancy |
| 250 ## - EDITION STATEMENT | |
| Edition statement | - |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi |
| Name of publisher | Viva Books |
| Year of publication | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xii, 149 p. |
| 500 ## - GENERAL NOTE | |
| General note | Ordered Price: ; Discount: |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| 923 ## - | |
| -- | 4329 |
| Lost status | Damaged status | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| RIM Library, Bhutan | RIM Library, Bhutan | General Section | IBD | 135.00 | 658.812 FRI | 18755 | Books |