Managing service quality (Record no. 21013)

MARC details
000 -LEADER
fixed length control field 00327nam a2200133Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150518s1997||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1853963623
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number KUN
245 ## - TITLE STATEMENT
Title Managing service quality
250 ## - EDITION STATEMENT
Edition statement -
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Vught
Name of publisher JGM Hendrikx Innovation Trading
Year of publication 1997
300 ## - PHYSICAL DESCRIPTION
Number of Pages 184 p.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Lost status Damaged status Home library Current library Shelving location Date acquired Full call number Accession Number Koha item type
    RIM Library, Bhutan RIM Library, Bhutan General Section   658.812 KUN 16646 Books