Managing service quality (Record no. 21005)

MARC details
000 -LEADER
fixed length control field 00398nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150518s1996||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1853963305
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.562
Item number KUN
245 ## - TITLE STATEMENT
Title Managing service quality
250 ## - EDITION STATEMENT
Edition statement -
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication London
Name of publisher Paul Chapman Publishing
Year of publication 1996
300 ## - PHYSICAL DESCRIPTION
Number of Pages xiv, 121 p.
500 ## - GENERAL NOTE
General note Ordered Price: ; Discount:
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
923 ## -
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Holdings
Lost status Damaged status Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Accession Number Koha item type
    RIM Library, Bhutan RIM Library, Bhutan General Section   DSB 2200.00 658.562 KUN 16637 Books