How to give quality service to your customers (Record no. 17345)

MARC details
000 -LEADER
fixed length control field 00395nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150518s1991||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 8185392544
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number DEN
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Denton, D. Keith
245 ## - TITLE STATEMENT
Title How to give quality service to your customers
Statement of responsibility, etc Denton, D. Keith
250 ## - EDITION STATEMENT
Edition statement -
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New Delhi
Name of publisher Universal Book Stall
Year of publication 1991
300 ## - PHYSICAL DESCRIPTION
Number of Pages x, 158 p.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Lost status Damaged status Home library Current library Shelving location Date acquired Full call number Accession Number Koha item type
    RIM Library, Bhutan RIM Library, Bhutan General Section   658.812 DEN 6913 Books